It’s Only the First Inning of Omni-Channel Retail Sucharita Mulpuru, Vice President, Principal Analyst, Forrester
Omnichannel retail is still in its early days. Most eBusiness leaders who are investing in omnichannel are typically looking to fulfillment tactics like endless aisle in stores and in-store pickup. The full spectrum of omnichannel retail is actually more robust, encompassing marketing, merchandising, and customer service as well.
High Performance Climb
John Foley, Blue Angels, Former Lead Solo Pilot
As the lead solo pilot of the U.S. Navy’s Blue Angels, John Foley consistently performed as part of a close-knit team in an intense, high-stakes environment. His message, delivered with a contagious enthusiasm, emphasizes principles of trust, alignment, clarity and commitment, positioning individuals and teams to achieve and sustain higher levels of excellence than they ever dreamed possible.