Trends in Retail Stores with Forrester Research
George Lawrie of Forrester Research will discuss trends in consumer behavior influencing the evolution of retail stores in the omnichannel world. Learn the important trends at play driving innovation in retail store operations and customer service. Discover the most impactful areas for leveraging new technology to meet changing customer preferences.
Lamps Plus' Migration to a Next-Generation Point of Sale
Lamps Plus, America's largest lighting retailer, will discuss its approach for migrating to a new point of sale. Learn about its implementation of Manhattan Point of Sale and experience working with Manhattan Associates, from project conception to execution. Hear about the benefits it expects to derive from the solution and from cloud technology.
Engaging Customers at the Edge
Use of the cloud can significantly improve speed to market and reduce capital expense and operating costs. Learn about cloud-managed edge computing as a model for the future for retail stores. Hear from a Manhattan technical expert how to take advantage of the cloud while ensuring cloud solutions, like point of sale, are always available for commerce.
What's New with Manhattan Customer Engagement Including Self-Service
Discover the capabilities and advancements of Manhattan Customer Engagement that help retailers deliver exceptional customer service in any channel. Uncover new Manhattan customer self-service capabilities, such as Digital Self Service and Virtual Assistant Support, enabling customers to receive service anywhere, anytime.
Reitmans' Approach for Enabling a 21st Century Omnichannel Vision Across Six Brands
Learn how leading apparel retailer Reitmans brought its omnichannel vision to reality in record time for six brands in two countries. Find out how it enabled omnichannel fulfillment across these brands in the U.S. and Canada to enable rich customer experiences.
What’s New with Manhattan Point of Sale and In-Store Customer Engagement
In this session, find out what is new with Manhattan Point of Sale, including in-store customer engagement and omnichannel promotions. We will also review some current trends in retail store systems and point of sale in the cloud computing age.