Dwight Klappich

Dwight Klappich

VP Analyst
Gartner, Inc.

Dwight Klappich's research focuses on the strategic role logistics plays in leading-edge SCM organizations and how SCM leaders' technology strategies and tactics are differentiated from their peers. Mr. Klappich is a recognized authority on logistics technologies notably warehouse and transportation management systems. His primary focus is on the role that technology plays in transforming logistics operations. He works with brand-owners, vendors of logistics technologies and the IT related issues with supply chain outsourcing to 3PL's. His focus on outsourcing is on how technology supports, enables and transforms the shipper/3PL relationship. He also studies the challenges of managing a federated supply chain where SCM organizations need to manage multi-enterprise business processes where numerous parties participate in an end-to-end business process. His research finds that, in the majority of global logistics operations, some processes continue to reside within the enterprise and others are increasingly outsourced to third parties, and these organizations are struggling to develop an architecture that allows all parties to collaborate effectively across an extended, federated, supply chain. His research has identified two promising and intersecting models - supply chain execution convergence and multienterprise business process platforms - that are emerging to address the needs of global logistics. He believes that the intersection of these models will help address the need to synchronize end-to-end processes across multiple enterprises.